Client information

Privacy Policy

How personal information is handled when you contact AL Sports Therapy or arrange treatment.

Information we may collect

When you contact AL Sports Therapy, you may provide your name, contact details, appointment preferences and information about what you would like help with. Relevant health and treatment information may also be recorded as part of providing safe, appropriate care.

How information is used

Information is used to respond to enquiries, arrange and manage appointments, provide treatment, maintain appropriate clinical records, and meet legal or professional obligations.

Lawful handling and retention

Information is handled only where there is a valid reason, such as providing the service you requested, meeting a legal duty or pursuing a legitimate business interest. Records are kept only for as long as reasonably or legally required.

Sharing and security

Personal information is not sold. It may be shared only where needed for care, legal compliance, professional advice or essential service provision, with suitable safeguards.

Your rights

Depending on the circumstances, you may ask to access, correct, restrict or erase your personal information, or object to how it is used. Contact AL Sports Therapy by phone or Instagram to begin a request.

Website enquiries

This website does not currently include an enquiry form, account system or marketing tracker. Contact takes place through phone and Instagram, which operate under their own privacy terms.